Privacy Built For Trust
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Creations Everyone’s Talking About
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Introduction
This Privacy Policy describes how Digital Media Eyes (“we,” “us,” “our”) collects, uses, and protects your personal information when you visit our website digitalmediaeyes.com, interact with us, or use any of our digital marketing, content, or technology services
Your privacy matters to us. Whether you are browsing our portfolio, making an inquiry, or partnering with us for a campaign, we want you to know how your data is handled. If you have questions, reach us anytime at
Scope & Controller
This Privacy Policy applies to all data collected through our website, communication channels, and service operations.
Digital Media Eyes, headquartered in India, is the primary controller of all personal data collected via digitalmediaeyes.com We are responsible for ensuring your data is processed safely, transparently, and lawfully.
Information We Collect
We collect information directly and indirectly to deliver better experiences and services. The data we collect may include:
- Identity and Contact Data: your name, company name, business role, email address, phone number, and postal address.
- Business and Project Data: information you share regarding your brand, marketing goals, design preferences, or development requirements.
- Technical and Usage Data: IP address, browser type, device identifiers, pages visited, time spent on the site, referral sources, and cookies.
- Transaction Data: billing details, payment records, and service invoices, collected only when necessary for contractual or accounting purposes.
- Communication Data: messages, emails, feedback forms, and any direct correspondence.
- Marketing and Analytics Data: engagement metrics, campaign performance, and consent-based analytics data.
We collect only the information required to provide our services effectively, maintain quality, and improve user experience
How We Collect Data
Your data is collected through multiple interactions, such as:
- Direct Input: when you fill out a contact form, send us an email, subscribe to our newsletter, or speak with our team.
- Automated Tracking: through cookies, analytics tools, and log files that monitor website usage and improve functionality.
- Third-Party Sources: verified tools such as Google Analytics, payment processors, or advertising partners that share insights strictly for performance measurement and billing accuracy.
Every collection point is designed with transparency and minimalism — meaning we only ask for what’s relevant to your purpose of engagement.
Why We Use Your Data
We use personal information for legitimate business purposes, including:
- To provide, manage, and optimize our services.
- To process enquiries, proposals, payments, and contracts.
- To improve site usability, design, and marketing performance.
- To send service updates, newsletters, and promotional material (with your consent).
- To perform analytics that measure campaign effectiveness.
- To detect fraud, enforce legal rights, and maintain cybersecurity.
Your data is never sold, rented, or traded — it is used solely to enhance your experience with Digital Media Eyes.
Legal Basis For Processing
Depending on your location, we rely on the following legal bases:
- Consent: when you opt into newsletters, cookies, or marketing communications.
- Contractual Necessity: when data is required to deliver requested services or process payments.
- Legitimate Interest: for analytics, user experience improvement, and service optimization.
- Legal Obligation: for compliance with taxation or data protection laws.
For residents of the EU or EEA, processing complies with GDPR Article 6; for Indian users, processing aligns with the Digital Personal Data Protection Act (DPDP Act 2023).
Cookies and Tracking Technologies
We use cookies, pixels, and tracking tags to enhance functionality, analyze performance, and measure marketing outcomes.
Cookies allow us to remember your preferences, reduce load times, and deliver more relevant content. You can control cookie behavior through your browser settings or the on-site cookie preferences panel.
We respect “Do Not Track” browser requests and apply explicit consent for non-essential cookies in regions requiring it.
Sharing and Disclosure
We only share your data when necessary, under controlled conditions:
- With Service Providers like hosting, analytics, email delivery, and payment gateways.
- With Business Partners or subcontractors involved in executing a service you have requested.
- With legal or governmental authorities if required by applicable law.
- With auditors or consultants bound by confidentiality obligations.
Every third-party partner undergoes due diligence and signs a data processing agreement to ensure privacy compliance.
Data Retention and Security
Your personal information is stored securely using encryption, multi-layer authentication, and firewall protection.
We retain data only as long as required to fulfill the purpose for which it was collected, including for legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymized.
Data Transfers
Your data may be transferred and processed outside your home country for operational purposes. All transfers follow standard contractual clauses and security safeguards to ensure adequate protection, regardless of location.
Children’s Privacy
Our services are designed for businesses and individuals above 16 years of age. We do not knowingly collect personal information from minors. If such data is identified, it will be immediately deleted upon notification.
Your Rights and Choices
You have control over how your personal information is used. Subject to applicable laws, you may:
- Request a copy of your data.
- Ask for correction or deletion of inaccurate or outdated information.
- Withdraw consent for marketing communications.
- Request portability of your information.
- Object to processing or restricting specific data activities.
To exercise these rights, email privacy@digitalmediaeyes.com and include your full name, region, and specific request. We will respond within 30 days or as required by law.
International Compliance
Digital Media Eyes complies with GDPR (EU), CCPA (California), and the DPDP Act (India). For European clients, our lawful transfer mechanism is governed by the Standard Contractual Clauses (2021/914/EU). For U.S. clients, we align with the FTC’s Fair Information Practice Principles
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in regulation, technology, or our practices. The “Last updated” date above will always reflect the latest version. Continued use of our services after updates implies acceptance of the revised terms.
Contact Us
If you have questions about how we handle personal data or wish to submit a request related to privacy:
Email: privacy@digitalmediaeyes.com
Mailing Address: [Insert registered company address]
Digital Media Eyes — A full-service digital agency built on strategy, creativity, and measurable results.